Saturday, March 30, 2013

Event Logistics: Dealing With the Details


Most people don't realize it until they host their first event, but a thousand little details go into planning an event. The event organizer must consider everything from marketing the event to organizing speakers, handouts, food, lodging and other relevant event details. If you're hosting an event and you're the main feature of the event, you have far less time to focus on these thousand-and-one details that go into a successful event. Dealing with the details becomes an integral part of handling event logistics.

The Logistics of Planning an Event

The logistics of planning an event require you to negotiate the details. You must coordinate the venue, any food and refreshments, the temperature, handouts, lighting, lodgings and many other details. If you're using an A/V system, you must make sure the equipment is where it's supposed to be, and fully functional.

If you're coordinating an event with multiple speakers or sessions, ensure that each participant's needs are met. The event itself requires coordinating these logistics in the days and weeks leading up to the event, a flurry of activity the day before and the morning of, and managing details during the day of the event.

Balancing Logistics with Price

The specific logistics of your event vary depending on the price point of your event. If you're charging a low price point, you're probably not providing refreshments, meals, or substantial handouts. Conversely, if you're charging a high price point, you might want to provide your attendees with special little touches that make the price seem more justified, including handouts, promotional materials, refreshments and a meal.

Handling Logistics When You're Presenting the Event

When you're planning and presenting at an event, not only do you have the details to manage to ensure the event runs smoothly, but you must also think about your presentation. If you're running around the morning of the event taping cords to floors or thinking about your lunchtime refreshments, you're not getting yourself into the right mindset for presenting at the event.

If you're presenting, you might want to hire a professional that has event management experience to take care of the details for you, leaving you free to focus on your presentation. If you do hire a professional to deal with the logistical details, make sure you're hiring someone who has experience dealing with event logistics. Hire someone with whom you are comfortable presenting your image, as the way they handle the event will reflect on you as the host and presenter. If you hire an event manager who won't provide the customer service experience you want, or who doesn't know how to manage the details in a way that is acceptable to you, you have only yourself to blame if the event is not well-received.

Think about the logistics of your event during the event-planning phase. Don't wait until the last minute to decide how you want to handle logistics, or realize you'll want to hire an event manager to free up your attention for the event itself. Make a list of the details you need to manage for the event, and determine whether you're comfortable managing the details yourself or whether you want help. Eliminate details that are cost-prohibitive in a low-budget event, or add handouts and giveaways for a high-budget event so your attendees feel like they're getting their money's worth for the event.

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